Covid-19 Updates

Covid-19 Updates For Boss Imprint Customers

This is a difficult time for everyone and we're working hard to adapt to this new reality. We'll continue to share information on this page, so check back often.

We are continuing to fulfill as much as we can at our facilities.

We're still seeing long fulfillment and shipping times at Boss Imprint and industry-wide. Our support team is doing their best to keep up with increased customer questions. Our average email response time has increased to about one day, and we're not available on the phone. We try to keep chat available during US business hours on Mon-Fri, but periodically turn it off to catch up with queues.

We're working hard to safely increase our capacity and we've made good progress in the last month. 

Even with all the steps we're taking, it'll still take time to bring our fulfillment times back to normal. Shipping is also still taking longer than usual depending on where your orders are shipping to.

We'll continue posting updates as they come; thanks for your patience and for reading.